service and support

software upgrade

Announcement on software version upgrade release

Dedicated dealers and customers:

From March 25th, 2016, the SMT-100 series software version of our automatic biochemical analyzer product is updated on the company website. Please download and update the customer with relevant requirements. If you are not sure, please contact our sales center: Miss He, Tel: 18702864331; After-sales service: Mr. Li, Tel: 15108491306.

ChengDu Seamaty Technology Co., Ltd.

March 25, 2016

Software upgrade announcement 20170123 (V1.00.04.03) latest

ChengDu Seamaty Technology Co., Ltd.The automatic biochemical analyzer SMT-100v, version software (V1.00.04.03) has been verified and is now officially released.


common problem

Q: What is the power demand management SMT 100 analyzer?

A: The analyzer requires 100-240 VAC, 50-60 Hz.

Q: What is the shelf life of the reagent tray?

A: The reagent tray can be stored for 12 months at 2-8 ° C

Q: Can an expired reagent tray be used?

A: No, the test results will be unreliable.

Q: How long does it take to remove the foil tray after the reagent tray?

A: After opening the bag, the flap should be used within 20 minutes. Do not put the disk back in the refrigerator and use it.

Ask again: Can the reagent tray be used?

A: No, it can only be used once. This is a disposable reagent tray. One sample per disk.

Q: Can a sample of the type be used for the SMT 100 analyzer?

A: You can take samples of whole blood, plasma and serum.

Q: What is the required sample volume test?

A: 100ul requires running the test. In the case of a review, it is recommended that blood samples be collected at least 250 ul.

Q: Before the test, the reagent tray needs to be taken out of the refrigerator to ensure the test temperature?

A: Yes, in order to avoid condensation and to guarantee the experimental temperature, before unpacking and testing, the reagent tray must be placed for 20 minutes and then we will store the Tuck from the refrigerator.

Q: During the sample and control test, when the stop button is clicked, can the test disc be used as a new disc?

A: Stop the test disc and you cannot use it again. If it is not necessary, please do not stop him.

Q: Do users need to add reagents?

A: No, the reagents have been packaged in an aluminum foil pouch before each disc hole.

Q: How do I keep the instrument?

A: Keep the instrument case and drawer clean. Our instruments have less maintenance than traditional analyzers.

Contact information

24-hour service hotline: 028-69760308

Email: (technical issues)

Fax: 028-69760307